Allstate Auto Insurance Review

Last Updated on January 26, 2026

Allstate is a major property and casualty insurer that sells auto insurance in all 50 states and Washington, D.C. (with separate operations in Canada). Founded in 1931 and originally launched through Sears, Allstate became an independent, publicly traded company in the 1990s. Today, it’s best known for its large agent network, strong digital tools, and a wide menu of optional coverages.

Allstate can be a good fit if you want lots of customization (add-ons like accident forgiveness and pay-per-mile insurance) and you value a big-name insurer with multiple ways to buy and manage a policy. The biggest downside is that Allstate often prices above some competitors for many driver profiles—so comparing quotes is essential.

Our Rating of Allstate Auto Insurance

A nationally available insurer with extensive coverage options and agent support.

3.6

out of 5

★★★★☆

Based on pricing, coverage options, claims experience, and ease of service.

Nationwide availability Exclusive agents Robust coverage add-ons

Summary

Bottom line: Allstate offers broad coverage and strong agent support, but premiums can be higher than average for some drivers.

Allstate Auto Insurance provides a wide range of standard and optional coverages, along with multiple discount opportunities and both agent-led and digital service options. While its nationwide reach and policy flexibility appeal to many drivers, pricing may not be as competitive as some regional or direct-to-consumer insurers.

Best for

  • Drivers who want a large, well-established national insurer
  • People who prefer working with a local insurance agent
  • Households looking for optional coverage add-ons

Not ideal for

  • Price-sensitive shoppers seeking the lowest premiums
  • Drivers who want a fully digital, no-agent experience
  • People satisfied with basic, no-frills coverage

Allstate Auto Insurance at a Glance

  • Best for: Drivers who want lots of optional coverages, robust online/app tools, and potential savings from bundling.
  • Not ideal for: Shoppers who want the lowest price with minimal effort—Allstate is often competitive only after discounts and bundling.
  • How to buy: Online, by phone, or through a local agent.
  • Good to know: Availability, pricing, discounts, and program features vary by state.

Types of Auto Insurance Coverage Offered by Allstate

Allstate offers the core coverages you’d expect from a large insurer, plus a long list of optional add-ons. Your exact options depend on your state, vehicle, and policy setup.

Core Coverage Types

  • Liability Coverage: Pays for injuries and property damage you cause to others in a covered accident (required in most states).
  • Collision Coverage: Helps repair or replace your car after a crash, regardless of fault (typically required by lenders/lessors).
  • Comprehensive Coverage: Helps pay for non-collision losses like theft, vandalism, hail, falling objects, and animal strikes.
  • Uninsured/Underinsured Motorist Coverage: Helps protect you if you’re hit by a driver with no insurance (or not enough insurance), depending on state rules and your policy terms.

Popular Optional Add-Ons

Allstate also offers a variety of add-ons that can make a policy more “complete,” especially if you drive a newer car, commute often, or want extra convenience.

  • Rental Reimbursement Coverage: Helps pay for a rental car (up to your daily/total limits) if your vehicle is in the shop for a covered claim.
  • Gap Insurance: Can help cover the “gap” between what your vehicle is worth and what you owe if it’s totaled (common for newer financed/leased vehicles).
  • Accident Forgiveness: May prevent your premium from increasing after your first at-fault accident (eligibility and rules vary by state and policy).
  • Other options may include: roadside assistance, rideshare endorsements, new-car replacement (or similar protection), custom equipment coverage, deductible-related perks, and more (varies by state).

What Makes Allstate Auto Insurance Stand Out?

Allstate offers the benefits you’d expect from a large insurer—multiple ways to buy coverage, lots of policy add-ons, and strong digital tools. But Allstate’s biggest differentiators tend to be its usage-based and pay-per-mile options, plus the overall “menu” of optional coverages available in many states.

Drivewise (Usage-Based Insurance)

Allstate’s telematics program is Drivewise. Depending on your state, you may earn savings (or rewards) by enrolling and driving safely. Learn how it works here: Drivewise.

Milewise (Pay-Per-Mile Insurance)

If you drive far less than average (remote work, short commutes, second car, retirees), Allstate’s Milewise product may be worth a look. With pay-per-mile insurance, your costs can better match your actual driving. Here’s our deep dive: Milewise.

Privacy note: Telematics programs collect driving-related data. If you’re considering Drivewise or Milewise, review the program terms and privacy policy so you’re comfortable with what’s collected and how it’s used.

How Much Does Allstate Auto Insurance Cost?

Allstate pricing varies significantly by state and driver profile. In many analyses, Allstate trends higher than some competitors for “average” drivers—but discounts, bundling, and telematics options can narrow the gap (or make Allstate competitive for certain people).

To keep this article evergreen: focus less on any single “average premium” number and more on what drives your quote—your location, driving history, age, vehicle, annual mileage, coverage limits, and deductibles. Even two drivers in the same ZIP code can get very different rates.

Ways to Lower Your Allstate Quote

  • Compare quotes: Get at least three quotes (including Allstate) and compare the same coverage limits/deductibles.
  • Bundle policies: Bundling can be one of the largest savings levers for many households. Here’s how bundling typically works: bundle auto and homeowners insurance.
  • Ask about all discounts: Allstate has many potential discounts, but eligibility varies by state and situation. Start here: Allstate auto insurance discounts.
  • Right-size coverage: Consider higher deductibles if you can comfortably afford them after a claim, and review optional add-ons you may not need.
  • Re-shop regularly: Many drivers can save by comparing rates at renewal (especially after big life changes like moving, marriage, or buying a new vehicle).

Customer Experience, Claims, and Financial Strength

Allstate generally offers a smooth policy-management experience with online account tools, a mobile app, and multiple ways to file and track claims. Claims satisfaction can vary by region and by the type of claim, so it’s smart to check local feedback (and compare quotes and coverage details side-by-side).

For third-party benchmarking, J.D. Power’s auto insurance rankings are a helpful reference because they compare carriers across regions and categories like price, service, and digital experience.

Financial strength ratings matter, too—especially if you want confidence that an insurer can pay claims at scale. Learn more about what these grades mean here: A.M. Best ratings.

Pros and Cons of Allstate

Pros

  • Strong selection of optional coverages and customization in many states
  • Drivewise and pay-per-mile options can be attractive for certain drivers
  • Large agent network plus solid online/app account tools
  • Multiple ways to file a claim and manage a policy

Cons

  • Often priced higher than some competitors before discounts
  • Discounts, savings, and add-on availability vary widely by state
  • Telematics isn’t for everyone (data collection and driving-score impacts are a personal preference)

FAQs on Allstate Auto Insurance

Final Word on Allstate

Allstate is a strong, flexible insurer with lots of coverage options and nationwide availability. If you like the idea of Drivewise or a pay-per-mile option, or you plan to bundle multiple policies, Allstate is worth a quote. But because pricing is often higher than some competitors for many drivers, it’s smart to compare several carriers at the same coverage limits before you buy.

Allstate Contact Information

Need to reach Allstate? Start with the basics below, then confirm the best number for your policy and state. You can also find more options here: Allstate customer service contact information.

  • Main customer support / claims: 1-800-ALLSTATE (1-800-255-7828)
  • Roadside assistance: 1-800-347-8880
  • Website: Allstate.com
James Shaffer
James Shaffer James Shaffer is a writer for InsurancePanda.com and a well-seasoned auto insurance industry veteran. He has a deep knowledge of insurance rules and regulations and is passionate about helping drivers save money on auto insurance. He is responsible for researching and writing about anything auto insurance-related. He holds a bachelor's degree from Bentley University and his work has been quoted by NBC News, CNN, and The Washington Post.